1. Introduction
At Philorea Electrical, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us for business purposes.
2. Information We Collect
2.1 Information You Provide Voluntarily
When you contact us, submit an inquiry, request product information, or communicate with us, we may collect information you choose to provide.
This may include:
Name
Email address
Phone number
Company name
Country or region
Product inquiry or message details
Business documents or attachments you choose to send
2.2 Automatically Collected Information
When you browse our website, certain technical information may be collected automatically.
This may include:
IP address
Browser type and version
Device information
Pages visited and time spent
Referral source or website traffic data
3. How We Use Your Information
We use the information we collect for business, communication, service, and website improvement purposes.
This may include:
To respond to your inquiries
To provide quotations and product information
To communicate with you regarding your requests
To process business discussions and potential cooperation
To improve our website, products, and services
To maintain website security and prevent misuse
To comply with legal, regulatory, or business record requirements
4. Business Use Only
Our website is mainly intended for business communication, product inquiries, and company information purposes.
We do not use this website to process online checkout, automatic order completion, or direct online payment.
Any product purchase, payment, delivery, or transaction shall be confirmed separately through formal business communication or written agreement.
5. Cookies and Analytics
Our website may use cookies or similar technologies to improve browsing experience, understand website traffic, and analyze how visitors interact with our pages.
We may use analytics tools, such as Google Analytics or similar services, to help us improve website performance and content.
You can choose to disable cookies through your browser settings, but some website functions may not work properly if cookies are disabled.
6. Information Sharing
We do not sell, rent, or trade your personal information.
We may share necessary information only in limited situations, such as:
With trusted service providers who help us operate our website or business communication tools
With logistics, certification, or technical partners when needed to respond to your business request
When required by law, regulation, legal process, or government authority
When necessary to protect our rights, website security, or business interests
7. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, loss, misuse, or alteration.
However, no method of transmission over the Internet or electronic storage is completely secure.
We cannot guarantee absolute security, but we will make reasonable efforts to protect the information you provide to us.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include maintaining business communication records, responding to inquiries, fulfilling legal obligations, resolving disputes, or supporting ongoing business relationships.
When information is no longer needed, we may delete, anonymize, or securely store it according to our business and legal requirements.
9. International Data Processing
As an international business, your information may be processed, transferred, or stored outside your country or region.
By using our website or contacting us, you understand that your information may be handled in locations where data protection laws may differ from those in your jurisdiction.
10. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
These rights may include:
Requesting access to the personal information we hold about you
Requesting correction of inaccurate or incomplete information
Requesting deletion of your personal information where applicable
Objecting to or restricting certain processing activities where applicable
Withdrawing consent where processing is based on consent
To exercise these rights, please contact us using the contact information provided on our website.
11. Third-Party Links
Our website may contain links to third-party websites or external resources.
We are not responsible for the privacy practices, content, security, or services of those third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
12. Children’s Privacy
Our website is intended for business users and is not directed to children.
We do not knowingly collect personal information from children.
13. Relationship to Other Legal Terms
This Privacy Policy explains how we handle personal information collected through our website and business communications.
Website use is also subject to our Terms of Service, and product transactions may be subject to our Terms of Sale or other written agreements.
14. Updates to This Policy
We may update or modify this Privacy Policy from time to time.
The latest version published on this website shall apply unless otherwise stated.